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Frequently Asked Questions

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Frequently Asked Questions at The Palms Recovery

What Is Drug Addiction?

Addiction is a complex and often chronic disease of the brain. It shows up as craving, seeking, and using a substance even when it is causing real damage to your health, your work, and the people you love. That happens because prolonged substance use actually changes the brain circuits that govern self-control, which is why willpower alone so rarely fixes it. This is not a character flaw, and it is not a sign that you are weak. It is a medical condition, and it is treatable.
The good news is the part most people miss. Addiction responds to treatment, often through evidence-based therapy and, for some substances, medication. Relapse can happen, even after a long stretch of sobriety, and it does not mean treatment failed. It means care needs to re-engage or change. At The Palms Recovery, we build for the long term, treating the whole person and keeping the same team beside you as your needs shift, so a hard moment becomes a reason to lean in, not a reason to give up.
Addiction rarely announces itself. It builds quietly, and the signs are easy to explain away until they start to stack up. If several of the following sound familiar, in yourself or in someone you love, it is worth talking to a professional.
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Needing more

Having to use more of a substance, or use it more often, to get the same effect.

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Withdrawal

Feeling sick, shaky, anxious, or unwell when you do not use often enough.

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Life narrowing

Building your social life or your work life around using.

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Mood swings

Swinging between extreme highs, lows, or anxiety.

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Changes in sleep and energy

Sleeping much more or less than usual, often at odd hours, or noticeable shifts in energy.

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Weight changes

Losing or gaining a significant amount of weight.

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Hiding it

Lying to cover up use, being secretive, or taking substances or money to get them.

Noticing these does not mean the situation is hopeless. It means it is time to reach out. When you call The Palms Recovery, we listen without judgment and help you make sense of what you are seeing, with no pressure and no obligation to decide anything on the spot.
There is no single answer, and anyone who gives you a clean number is guessing. How quickly addiction takes hold depends on many things at once, your biology and genes, your age, your environment, the substance itself, and how those factors interact. One person may use something a few times with no lasting pull, while another can become dependent very fast or even overdose the first time. One of the strongest clues is a family history of addiction, which raises the risk.
Because the picture is different for every person, treatment has to be too. That is why we do not run every man through the same script. Your care at The Palms Recovery is tailored to your unique needs, built around your history, your substance, and what has actually been driving the use, because that is what makes recovery hold.
Rehab, short for rehabilitation, is any form of treatment or therapy for people who are struggling with substances. In practice it covers a wide range of approaches used to address both the emotional and the physical sides of addiction. Good rehab does not just stop the using. It gets underneath it.
That is exactly how we work. At The Palms Recovery, our programs help you cope with the problems that fuel the addiction and resolve the root issues driving the behavior, rather than only treating the symptom on the surface. Because the substance is so often tangled up with something else, we also treat depression, anxiety, mood disorders, and other co-occurring conditions at the same time and by the same team. Treating the whole person, not just the addiction, is the difference between a short break from using and a recovery that lasts.
Here is a simple way to think about it. If you cannot manage or control part of your life because of a substance or a compulsive behavior, it is time to get help. One of the clearest signs is when the problem continues even though you can see the damage it is doing to your job, your relationships, and your health, and you still cannot stop on your own.
You do not have to be certain before you reach out. The right move when you start seeing those signs is to talk to a professional who can actually assess your situation, a counselor, a psychologist, or an addiction specialist. That is what a call to The Palms Recovery gives you. We listen to what is really going on and give you an honest read on where you are and what would help, with compassion and no judgment. Recovery from addiction is possible, and knowing where you stand is the first step toward it.
It depends on where you are. Outpatient care works well for many men, and it has a real advantage, it lets you get strong, structured treatment while staying connected to your work, your family, and your daily life. Our partial hospitalization program is our most structured level, followed by intensive outpatient and then standard outpatient, and you step down through them as you get stronger. We also provide outpatient detox and medication-assisted treatment with medical oversight for men whose situation is appropriate for that setting.
Some situations call for a higher level of medical care than an outpatient program can safely provide, especially with certain kinds of withdrawal. We will always be honest with you about that. If you need a level of care we do not offer, we will tell you plainly and help point you toward the right place, because your safety matters more than filling a bed. When you call, we help you figure out the starting point that is both right and safe for you.
Withdrawal is the set of symptoms that show up when you cut back or stop a substance your body has gotten used to. What it feels like and how long it lasts depend on the substance. With something like heroin, the physical symptoms can include restlessness, muscle and bone pain, trouble sleeping, stomach problems, and cold flashes, and while the physical part may pass in several days, the low mood that follows can linger for weeks. In many cases, medication can ease the symptoms and make the process far safer and more manageable.
One thing worth understanding is that treating withdrawal is not the same as treating addiction. Getting the substance out of your body is only the first step. That is why our outpatient detox is the front door to real treatment, not the whole of it. With medical oversight to keep the early days safe, you move straight into the therapy and whole-person care that address why the using started in the first place, with the same team the entire way.
We are a men’s addiction treatment center, and we treat adult men, 18 and older, struggling with drug or alcohol addiction, including men who also have a co-occurring condition like anxiety, depression, trauma, or bipolar disorder. We treat men only, on purpose, because in a room of men facing the same things, it gets easier to be honest and do the real work.
Our care covers a full outpatient continuum, so you start where you need to and step down as you get stronger, without switching facilities or starting over with a new team. That includes our partial hospitalization program (PHP), intensive outpatient program (IOP), and outpatient program (OP), along with outpatient detox, medication-assisted treatment (MAT), and sober living. Your plan is tailored to your unique needs and changes with you as you move forward.
If you have tried to stop before and it did not last, you are not the exception, and you are not the reason it failed. Most men who come to us have tried before, on their own or in other programs. What usually goes wrong is not the man. It is treating the substance while ignoring the anxiety, depression, or trauma underneath it, or running everyone through the same schedule and hoping it fits.
We do this differently. We treat the whole person with evidence-based care that is tailored to your unique needs, and we keep the same team beside you through every level, so your progress is not lost in a handoff right when you are most fragile. Recovery from addiction is possible, even if it has not worked before, and the men who get well here are the ones who were willing to try one more time.
Yes. Addiction responds to treatment, primarily through proven behavioral therapies and, for some substances like alcohol, opioids, and heroin, medication that supports recovery. Treatment looks different for each person depending on the substances involved, and it is common to need more than one course of care to get it right. None of that means it does not work. It means recovery is a process, and the process is worth it.
At The Palms Recovery, that care is built on evidence-based methods like Cognitive Behavioral Therapy, Dialectical Behavior Therapy, and EMDR, delivered by clinicians who tailor the approach to the man in front of them. We pair that with medication-assisted treatment when it helps, family involvement, and a full continuum of care under one team. If you have questions about what treatment would look like for your situation, our clinical team would be glad to answer them.
In most cases, yes, and it makes a real difference. Family involvement is one of the strongest supports for lasting recovery. Addiction often grows out of, or gets tangled up in, family dynamics, so creating space for the family to understand what happened, communicate honestly, and begin to heal helps everyone, not just the person in treatment. It brings a measure of peace and freedom back to the whole family.
That is why family services are built into what we do at The Palms Recovery. We help repair the relationships addiction has strained and bring your loved ones into your recovery in a healthy, structured way. Healing for the whole family gives you a stronger foundation to stand on, and it gives the people who love you a path forward too. If you are a family member reaching out for someone you love, we are here to support you as well.
The Palms Recovery works with most major commercial insurance plans on an out-of-network basis, and we accept private pay. Many out-of-network plans cover a real share of treatment, and a lot of men are surprised by how much their plan will help. Cost keeps many people from ever picking up the phone, and it should not, because you cannot know your options until you have the facts.
The simplest way to find out what your plan covers is to let us check your benefits for you. It is free, it is confidential, and there is no obligation. Please note that we do not accept Medicaid or Medicare, but we will always be honest about your options and, if we are not the right fit, help point you toward care that is.
Yes. Your care is confidential, and we take that seriously. Reaching out, asking questions, and verifying your insurance are all handled discreetly and with respect. Many men worry about judgment, or about people at work or home finding out, and that worry keeps some from ever calling. It should not. From your first phone call forward, you are met with compassionate, non-judgmental support, and what you share stays private.
Getting started is as simple as one phone call. You do not need the right words or a plan. You reach out, we listen to what is going on, answer your questions, and check your insurance for you, all with no pressure and no obligation. If we are the right fit, we help you figure out your next step and when you can begin. If we are not, we point you in the right direction. Recovery from addiction is possible, and you can reclaim your life. The hardest part is picking up the phone, and everything after that gets easier. Take the first step today, and let us help you take the next one.